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Privacy Policy
Last Updated: [4th August 2025]
Med Aid values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (https://medaid.org.au), make a donation, or interact with our services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email Address
- Phone Number
- Mailing Address
- Payment information (processed securely via third-party payment providers)
b. Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Website usage data (via cookies and analytics)
2. How We Collect Information
- When you make a donation
- When you subscribe to our newsletter
- When you fill out a contact form
- Through cookies and similar technologies when you browse our site
3. How We Use Your Information
We use your information to:
- Process donations and provide receipts
- Communicate with you about your donation or inquiries
- Send updates, newsletters, and fundraising campaigns (only if you opt-in)
- Improve website functionality and user experience
- Comply with legal obligations
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Trusted service providers (e.g., payment processors, email services) under strict confidentiality agreements
- Legal authorities if required by law
5. Cookies and Tracking
We use cookies to:
- Improve your browsing experience
- Store user preferences
- Analyze website traffic
You can disable cookies in your browser settings, but some site features may not function properly.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt-out of marketing communications
- Withdraw consent where applicable
To exercise these rights, contact us at [contact@medaid.org.au].
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with the updated date.
11. Contact Us
For any questions about these Terms, please contact us at:
Address: Rose Hill, NSW, Sydney 2142.
Phone: +61 473 222 407
